1.What about your return policy?
We are committed to your complete satisfaction . You must contact us before sending the items back. All items sent back to us must be in their original condition i.e. not worn, altered or washed, with all tags attached.
If returning items for a refund: all returned items are subject to a 15% restocking fee. Shipping and handling charges are non-refundable.
We do not cover the shipping cost of returns or exchanges, you will be responsible for the shipping and handling costs. Additionally, we recommend that you add tracking and insurance for your own protection, as we cannot be responsible for lost shipments.
All returned merchandise should be sent to the shipping address we email you after you get our feedback!
2.Do I have to pay Tax?
No,We will pay for that.Our price including shipping cost and paypal charge.We promise
free shipping and no tax.
3.How do you promise your website is secure?
This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and offline.
4.How do I order?
It is easy and safe.Once you have found the item you would like to purchase, click on the "purchase" button to place it in your Shopping Bag. Follow the directions through the checkout process to complete your order. Your order will not be placed until the very end of the checkout process,when you will be asked for your credit card
information.
5.What should I do if the items were damaged upon receipt?
You need to contact with us immediately upon receipt of shipment with your order number. You' d better send a picture of the damage item to us.We'll arrange to send a replacement or issue a refund to you.
6.Why are your items so cheap?
The reason why our items are so cheap is that our place has low customs fees and charges. These products have special offers and bargains being on sale in domestic market. Overwhelming majority our products are from those manufactures who do OEM (it means that the products are made specially by the factory work for these brands. Our products are brand new ones.We take the products directly from the manufacturer.Don't worry!
7.What currencies are acceptable?
The accepted billing currencies are EURO , USD,Brith Pounds,AUD,CAD. However the credit/debit card currency is transparent during the ordering process: you can have a credit card issued in Canadian Dollars and be billed in USD Or GBP. The exchange will be automatically done by your bank .
8.Can I change my address after payment?
I am sorry about that we have sent your item out.It is on the way to your country now you will receive it some days later.So that we can not change any information that you like to alter,you had better to inform us earlier.
